• Robust performance & scalability — The application should handle large concurrent users/transactions, scale horizontally/vertically, handle load peaks without degradation.

  • Security & compliance — Strong access control, encryption (in‑transit + at rest), audit logging, compliance with standards (ISO 27001, SOC 2, GDPR etc).

  • Modern architecture & integration capabilities — Supports microservices, APIs (REST, GraphQL), containers/Kubernetes, cloud‑native features, and integrates easily with other systems.

  • Manageability & monitoring — Good admin interface, dashboards for health/usage metrics, log aggregation, alerting, and manageable updates/patches.

  • Reliability & support — High availability (HA), backup/restore, disaster‑recovery strategy, vendor support/service contracts, deployment documentation.

  • Cost & licensing flexibility — Transparent licensing model (open‑source/community vs commercial), predictable costs, minimal vendor lock‑in, good ROI.

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